Sales Policy – TEMPMAILLIIFE

Effective Date: February 14, 2025

At TEMPMAILLIIFE, we aim to offer our customers premium-quality jewelry with exceptional service. This Sales Policy outlines the terms and conditions governing all sales made through our website. By making a purchase with us, you agree to the terms detailed below.

1. Product Availability and Pricing

• Product Availability:
  All items listed on our website are subject to availability. We strive to keep our website up-to-date with the latest inventory, but occasionally, items may be out of stock or discontinued. In such cases, we will notify you and either offer a suitable replacement or provide a full refund.

• Pricing:
  All prices listed on our website are in USD (United States Dollars) and are subject to change without notice. Prices displayed are accurate at the time of purchase, but in the event of an error, we reserve the right to correct pricing mistakes. If an error occurs, we will notify you and give you the option to proceed with the correct price or cancel your order.

• Taxes and Duties:
  Sales tax will be applied to your order depending on your shipping address and local tax rates. For international customers, additional customs duties, taxes, and import fees may apply, and these are the responsibility of the customer.

2. Ordering Process

• Placing an Order:
  By selecting items and completing the checkout process on our website, you are submitting an offer to purchase those items. After your order is placed, you will receive an order confirmation email that acknowledges receipt of your order. This is not an acceptance of your offer; acceptance occurs when we process and ship your order.

• Order Confirmation:
  Once your order has been confirmed, you will receive an email confirmation. This email will provide the details of your order, including a summary of the products purchased. Please review this confirmation carefully to ensure everything is correct.

• Order Changes and Cancellations:
  After your order is confirmed, we begin processing it promptly. If you wish to make any changes or cancel your order, please contact us immediately. While we will do our best to accommodate changes or cancellations, please note that once an order has been processed and shipped, we may not be able to alter or cancel it.

3. Payment Methods

We accept the following payment methods on our website:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
• PayPal: A secure method for online payments.
• Other Payment Methods: Depending on your location, we may offer additional payment options.

All transactions are processed securely, and we do not store sensitive payment details on our servers.

4. Shipping and Delivery

• Shipping Methods:
  We offer a variety of shipping options, both domestic and international, with estimated delivery times. Shipping charges are calculated at checkout based on the destination and the size of your order.

• Delivery Times:
  Domestic orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on the chosen shipping method. International orders may take longer due to customs processing.

• Shipping Charges:
  Shipping fees are calculated during checkout based on the destination, weight, and size of the order. These fees will be clearly displayed before finalizing your purchase.

• Order Tracking:
  Once your order has shipped, you will receive a tracking number that allows you to track the progress of your delivery.

5. Sales and Promotions

• Discounts and Promotions:
  From time to time, we may offer sales, promotions, or discounts on certain items. Any discounts will be clearly stated on the product page or during checkout. Please note that promotions are subject to certain conditions and expiration dates.

• Coupon Codes:
  If you have a valid coupon code, you may enter it at checkout to receive a discount. Please note that coupon codes cannot be applied retroactively after an order is placed and may not be combined with other promotions.

6. Returns and Exchanges

• Returns:
  If you are not satisfied with your purchase, we accept returns within 30 days of the delivery date. Items must be in original condition (unworn, unused, and with packaging intact). For detailed instructions on how to return an item, please refer to our Refund and Return Policy.

• Exchanges:
  We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please initiate a return for a refund and place a new order for the desired item.

7. Customer Support

If you have any questions or need assistance with your order, please contact our customer service team. We are happy to help!

• Email: Contact@tempmaillife
• Phone: 773-243-5115
• Address: 1702 Oakmound Road, Illinois, Wood Dale, United States

Our customer service team aims to respond to all inquiries within 1-2 business days.

8. Limitation of Liability

TEMPMAILLIIFE is not responsible for any indirect, incidental, special, or consequential damages that may arise from your use of our website or products. Our liability is limited to the total amount paid for the item you purchased.

9. Changes to This Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any updates.